PayByPocket

Our Commitment to Security

PayByPocket is built to handle payments responsibly and securely. Safeguarding financial data and maintaining client trust are foundational to our platform.

Governance & Control Framework

  • We maintain documented security policies and ensure consistent enforcement.
  • Access is provisioned on the least-privilege principle and subject to oversight.
  • Roles are defined clearly for change approvals, incident handling, and governance.

Hosting & Infrastructure

  • PayByPocket operates on AWS U.S. regions.
  • AWS data centers are certified under SOC 2, ISO 27001, and PCI DSS.
  • Logical separation ensures users' payment data is isolated per account.
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Data Protection & Secrets

  • Payment data (and all user data) is encrypted in transit (TLS 1.2+) and at rest (AES-256).
  • Encrypted backups are kept with redundancy across regions.
  • Secrets, API keys, and credentials are stored securely using vaults and are tightly controlled.

Access & Identity Management

  • System access is limited to necessary personnel only.
  • MFA is enforced for all elevated or administrative access.
  • Identity tools ensure roles are assigned, changed, or revoked reliably and automatically.

Monitoring, Logging & Patching

  • Continuous monitoring of infrastructure, systems, and transaction flows.
  • Audit logging is centralized for detection, investigations, and accountability.
  • Patching of software, dependencies, and infrastructure is part of regular maintenance.

Vendor & Third-Party Risk

  • Vendors and integrations are assessed for security posture and compliance.
  • We require vendors to adhere to security standards and contractual obligations (e.g. encryption, access limits).

Employee Security & Awareness

  • Employees follow confidentiality and security policies as part of their role.
  • Security awareness training is conducted periodically to reinforce good practices.
  • Company devices are secured with encryption, anti-malware, and strong configurations.

Compliance & Assurance

  • PayByPocket adheres to SOC 2 security criteria and aligns its practices with payments industry expectations (e.g. PCI readiness).
  • We pursue continuous risk assessments and aim for ongoing improvements.